How to Connect Features to Benefits: Copywriting Guide to Selling More Effectively

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Marketing is all about connecting with your target audience, and copywriting is one of the most powerful tools at your disposal.

However, simply writing features and listing the features of your product or service isn’t enough – you need to connect those features to the benefits they provide your customer.

This guide will delve into the importance of connecting features to benefits in copywriting, teach you how to identify the features and benefits of your client, product, or service, and provide techniques for effectively connecting them in your copy.

Whether you’re an experienced copywriter or just starting out, knowing how to write well to connect features to benefits is a crucial skill for creating successful marketing campaigns.

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Understanding Both Features and Benefits

In copywriting, it’s essential to understand the difference between features and benefits when crafting your message.

What are Features Versus Benefits?

Features refer to factual information about your product, such as sizing, color, and material. Benefits, on the other hand, are the emotions and experiences your customer gains from using your product. They represent the intangible outcomes or results that your customer will experience. By linking features to benefits, you can create copy that resonates with your customer’s needs and desires.

Just as the features on your face can help you accomplish something, the unique features of a product can help you achieve a goal or complete a task. However, it’s the benefits of the product that truly matter to the customer.

Benefits represent how the product can make the customer’s life easier, better, or more enjoyable. By highlighting the benefits of your product, you can create a compelling reason for your customer to make a purchase

How Do You Turn Features Into Benefits?

It is important to highlight the benefits of the features of a product or services, because customers don’t buy features, they buy benefits. Features describe the characteristics of a product or service, while benefits describe how those characteristics will meet the customer’s needs or solve their problems.

Highlighting the benefits of the features can help customers understand how the product or service will help them achieve their goals, which can make it more attractive and valuable to them.

Focusing On Benefits

By focusing on benefits, you can provide an emotional connection with your potential customers and help them visualize how the product or service will improve their lives. Benefits also help differentiate your product or service from competitors by highlighting what sets it apart and how it solves the customer’s unique problems or needs.

Furthermore, highlighting the business features and benefits can help make your marketing messages more relatable and persuasive. By using customer-centric language and highlighting the benefits that matter most to your business’ target audience, you can speak directly to consumers about their needs and encourage them to take action.

Overall, highlighting and explaining the benefits of the features is crucial to effective marketing and sales for most businesses. It helps customers more easily understand the value of your product or service and motivates them to take action, ultimately leading to increased conversions and sales for your business.

In addition, it can be helpful to study successful feature-benefit connections in copywriting. Take note of how other companies connect their product’s features to the benefits they provide, and look for ways to apply those techniques to your own copywriting courses.

Connecting features to benefits is the key to success in creating persuasive copy that resonates with your target audience. Customers don’t buy products for the features alone; they buy products for the benefits those features provide.

Great Tips to Keep in Mind

Tips for connecting features to benefits:

  1. Use customer-centric language: Focus on the benefits that matter to your target audience and use language that resonates with them. Use the language that they use to describe their problems and needs, so what they read will align with what they are searching for.
  2. Highlight the most important benefits first: Prioritize the most important benefits and put them front and center in your copy. This will help capture the reader’s attention and encourage them to keep reading.
  3. Be specific: Use specific examples and numbers to highlight the benefits of your product or service. This can help make the benefits more tangible and easier for the reader to understand.

Check the Effectiveness of Your Proposition

When writing copy, be sure to test your marketing copy in order to determine the effectiveness of its message to your target audience.

A/B testing involves creating two versions of your copy and testing them with different groups of people to see which one performs better. This practice can be helpful by allowing you to identify which messaging and benefits resonate most with your target audience.

Track metrics such as click-through rates, conversion rates, and engagement rates to determine how effective your website copy is. Use this information to refine and optimize your copy over time. Did the users understand the features and benefits you were offering or did they stop?

Ask customers for feedback on your copy to determine how well it resonates with them. Access and use this feedback to make adjustments and improvements to your web copy.

Demonstrate Value to Potential Customers

Demonstrating the value of a product or service to a customer involves highlighting how the benefits will meet their needs and solve their problems. Here are some strategies for demonstrating value so what you write can answer problems for consumers:

Identify The Customer’s Pain Points

Understanding the customer’s needs and challenges is critical to demonstrating the value of your product or service. Identify the specific problems your target customer is facing, then position and sell your product or service as the solution to those problems.

Highlight The Benefits

Explain how your product’s feature or service will benefit the customer. Rather than focusing on features, focus on the benefits the customer will experience, such as time saved, money saved, or improved productivity.

Use Social Proof

Demonstrating that other customers have had positive experiences with your product or service can help build trust with customers. Use customer testimonials, case studies, and social proof such as awards or industry recognition to showcase the value of your offering.

Offer A Free Trial Or Demo

Letting customers experience your product or service first-hand can be a powerful way to demonstrate its value. Offer a free trial or demo to allow interested customers to try before they buy.

Provide Excellent Customer Service

Demonstrating value is not just about the product or service itself, but also about the overall customer experience. Provide excellent customer service to show the world that you care about your customers and that the benefits don’t just end with the features of the product.

By using these strategies, you can effectively demonstrate the value and benefit of your product or service to potential customers and build strong relationships based on trust and credibility.

Examine Real Life Examples

Identifying the benefits of the user experience of a product’s features is essential in marketing and selling the product effectively.

For instance, if a product is a music player, the features may include the ability of playing music, a customizable equalizer, and a long battery life. However, it is crucial to identify and highlight the benefits of these standard features to the target audience.

For example, the benefit of the customizable equalizer is that the user can adjust the music to their specific preferences, providing a personalized listening experience that enhances their enjoyment of the music.

Similarly, a long battery life ensures that users can enjoy their music for longer periods without interruptions, making it perfect for road trips or long flights. By identifying and highlighting the benefits of the product’s features, you can demonstrate the value it provides to the user and create a more compelling sales pitch that resonates with their needs and desires.

To effectively connect features to benefits in your copy, a good copywriter needs to understand how to translate features into benefits and make those connections compelling.


Connecting features to benefits is a crucial element in effective copywriting that can help you market and sell your product or service more effectively.

By understanding the difference between features and benefits, identifying the benefits that matter most to your target audience, and crafting benefit-driven copy that resonates with them, you can clearly demonstrate the value of your product or service and build a stronger connection with your customers.

Additionally, by demonstrating value through social proof, offering guarantees, and providing excellent customer service, you can build credibility with customers.

By implementing these strategies, you can improve the effectiveness of your copy and drive more conversions and sales for your business.

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